Technical Systems Specialist

5 days ago


Orlando, Florida, United States GLOTECH, Inc. Full time
Job Description:

In this role as a Technical Systems Specialist at GLOTECH, Inc., you will be responsible for providing technical support for various systems and applications. This includes mid and high-level problem resolution, working with 3rd party vendors, and deploying production fixes and enhancements.

The successful candidate will have a strong understanding of database structure language, excellent verbal and written communication skills, and the ability to translate business requirements into technical requirements.

This position requires experience in drafting technical design proposals, creating training documents, and teaching sessions to both non-technical business users and technical IT resources.

Responsibilities:
  • Daily competent level technical support and understanding of all assigned lines of business and integrated systems and applications
  • Track and report on daily KPI's for business critical processes
  • Ensure compliance to all SEA Standards, policies and Best Practices in regards to systems Safety, Security, access, controls, change and release management


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