Banquet Captain

2 weeks ago


Amherst, Massachusetts, United States The Inn on Boltwood Full time
Job Overview

The Inn on Boltwood is seeking a skilled Banquet Captain to join our team. As a key member of our hospitality staff, you will be responsible for ensuring exceptional customer service and a seamless event experience for our guests.

Key Responsibilities
  • Coordinate and oversee the Banquet staff to provide excellent customer service and ensure efficient event execution.
  • Develop and maintain strong relationships with clients and guests to understand their needs and preferences.
  • Collaborate with the culinary team to create customized menus and ensure timely food and beverage service.
  • Manage event logistics, including setup, coordination, and breakdown.
  • Monitor and maintain a safe and clean environment for guests and staff.
Requirements
  • Leadership and problem-solving skills to effectively manage a team and resolve issues.
  • Basic computer skills and ability to learn new systems and technologies.
  • Excellent communication and interpersonal skills to interact with guests, staff, and vendors.
  • Ability to work in a fast-paced environment and maintain composure under pressure.
  • High school diploma or equivalent work experience required; serving and set-up experience preferred.
Benefits

The Inn on Boltwood offers a comprehensive benefits package, including health insurance, dental and vision insurance, 401K program, flexible spending accounts, and paid time off. Additionally, team members enjoy travel discounts at our portfolio of hotels.

Equal Opportunity Employer

The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.


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