Certification Support Specialist

4 days ago


Oklahoma City, Oklahoma, United States InsideHigherEd Full time
Job Summary

This position is responsible for performing functions in the Military & Veteran Benefit Services Unit consistent with policies of the University, Oklahoma State Regents for Higher Education and Department of Veterans Affairs.

Key Responsibilities
  • Certify student VA education benefit payment eligibility
  • Maintain expert knowledge of VA education benefits regulations
  • Verify student enrollment status, academic progress, tuition/fee calculations and eligibility for VA education benefits
  • Advise prospective, current, and former students on VA-related benefits and process benefit certifications using the Veterans Administration electronic data transfer system (Enrollment Manager)
  • Maintain documentation with a high degree of accuracy and attention to detail of all functional and decision-making processes for auditing purposes
  • Consistently meet deadlines for submitting required VA reports
Requirements
  • Seven years of experience in a higher education setting
  • Post-secondary education may be substituted for years of required experience
  • Must have computer experience with MS applications
  • Time management, excellent organizational skills and attention to detail are required
  • Strong interpersonal and communication skills are essential for interacting with a culturally diverse population of students, staff, and university constituents
Preferred Qualifications
  • Five years of clerical experience in an administrative setting
  • Office/clerical experience at a college or university is preferred

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check.



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