European Vehicle Sales Specialist
1 week ago
We are seeking a highly motivated and customer-focused Sales Consultant to join our team at Midwestern Auto Group. As a Sales Consultant, you will be responsible for generating vehicle sales with our valued customers, ensuring exceptional customer satisfaction, and presenting, promoting, and selling new and used vehicles.
Key Responsibilities- Customer Engagement: Establish and build strong rapport with customers to provide an enjoyable car buying experience.
- Vehicle Selection: Assist customers in selecting a vehicle that matches their needs.
- Vehicle Demonstrations: Perform high-quality, professional vehicle demonstrations and delivery.
- Product Presentations: Present customers with additional product offerings to enhance their vehicle and ownership experience.
- Customer Education: Ensure all customers understand the vehicle's operating features and warranty.
- Follow-up and Communication: Ensure timely follow-up and communication with existing and prospective clients.
- Product Knowledge: Continuously develop product and sales acumen to become a product/services vehicle expert.
- Sales Performance: Achieve strategic sales goals and ensure achievement of CSI/NPS targets.
- Team Collaboration: Collaborate with sales team and maintain positive working relationships.
- Training and Development: Stay current on required manufacturing training.
- Experience: Experienced in automotive sales or retail sales preferred.
- Customer Service: Significant customer service experience.
- Technical Skills: Demonstrated effectiveness working with Dealer Management Systems and technologies (preference for Eleads & AutoAlert).
- Analytical and Problem-Solving Skills: Strong analytical, problem-solving, and decision-making skills.
- Insurance Knowledge: Knowledge of insurance procedures.
- Confidentiality: Ability to handle confidential and sensitive information.
- Competitive Commission: Competitive commission structure.
- Benefits: Medical, dental, and vision benefits.
- Disability and Life Insurance: Life, short-term, and long-term disability insurance.
- Paid Time Off: Paid time off including vacation, holidays, and sick time.
- 401K: 401K with company match up to 4%.
- Discounts: Discounted manufacturers lease program and service and parts discounts.
- Flexible Work Schedules: Flexible work schedules, including no late evenings, day off during the week, and no work on Sundays.
- Training and Development Opportunities: Training and development opportunities.
- Growth and Promotional Opportunities: Growth and promotional opportunities.
- Career Mobility: Career mobility across 14 European brands.
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