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Senior Vice President, Client Relationship Management
2 months ago
Maximizing Logistics Efficiency.
At GXO Logistics, Inc., we are continuously in search of skilled professionals at various levels who can provide the exceptional service our organization demands. A positive workplace fosters satisfied employees, enhancing productivity and commitment. Within our team, you will receive the support necessary to thrive in your role and the resources to cultivate a fulfilling career.
Our mission is to assist businesses in revolutionizing their supply chain management while simultaneously driving revenue growth for GXO. As the Vice President of Strategic Account Management, you will serve as a senior account executive responsible for managing Tier-1 customer accounts within our contract logistics division. Your responsibilities will include delivering comprehensive account management and sales strategies for these accounts, aiming to expand the company's share of their logistics expenditures while deepening and enhancing our overall partnership. You will develop a profound understanding of the businesses we oversee at all levels—from operational to strategic—within your assigned customer base, while crafting a vision that motivates clients to innovate using GXO's capabilities. If you are ready to embrace this challenge, consider becoming part of our rapidly expanding, dynamic team, where we will support your development to exceed your professional aspirations.
Compensation, Benefits, and More.
We are committed to attracting top talent, offering competitive salaries and a comprehensive benefits package that includes full health coverage (medical, dental, and vision), a 401(k) plan, life insurance, disability coverage, and the opportunity to participate in a company incentive program.
Your Typical Responsibilities:
- Oversee global and local account management for a select group of global strategic accounts based in your region.
- Promote and sell the complete GXO service portfolio to your clients, striving to increase their overall logistics spending with us.
- Manage all facets of customer accounts concerning logistics solutions.
- Ensure the successful execution of customer-facing initiatives in a timely and high-quality manner.
- Comprehend and adeptly navigate clients' supply chain processes while establishing relationships with stakeholders who influence these processes.
- Administer service pricing and margins in accordance with established agreements.
- Collaborate with clients globally and partner with GXO personnel worldwide to deliver tailored solutions that meet customer needs.
- Translate client strategies and priorities into a comprehensive global pursuit roadmap encapsulated in a strategic account plan that you will own and regularly update, supported by a pipeline of opportunities.
- Provide precise timelines and forecasts regarding pipeline activities to inform financial planning.
- Monitor market trends, product advancements, and competitor activities; report on market and competitive dynamics.
Qualifications for Success at GXO:
To qualify, you will need:
- A Bachelor's degree in Sales and Marketing, Supply Chain Management, Logistics, or a related field, or equivalent work or military experience.
- A minimum of 10 years of experience in selling contract logistics and distribution solutions.
- Proven experience in logistics sales and sales management, with a track record of sustaining and growing a portfolio of at least $25 million annually.
It would be advantageous if you also possess:
- An MBA or advanced degree in a relevant field.
- 15 years of experience in the sales of contract logistics and supply chain processes.
- The willingness to travel up to 50% of the time.
- Strong interpersonal skills with the ability to inspire team members and collaborate effectively with integrity.
- The capability to represent the company professionally and build robust, sustainable relationships with clients at all organizational levels.
- Exceptional analytical, organizational, and communication skills, with the stamina to apply them consistently.
We Design Efficient, Innovative Supply Chains.
GXO is a premier provider of advanced supply chain solutions for some of the world's most successful companies. We assist our clients in managing their goods with maximum efficiency through our technology and services. Our greatest asset is our global team—dynamic, innovative individuals of diverse experiences and talents who contribute to making GXO an outstanding workplace.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified candidates will receive consideration for employment without regard to race, gender, disability, veteran status, or other protected classifications.
GXO adheres to all relevant health and safety regulations. All employees and visitors are expected to comply with GXO policies designed to protect our workforce and clients.
All candidates who receive a conditional job offer may be required to undergo and pass a pre-employment drug screening.
The statements above are intended to outline the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for personnel in this classification. Employees may be required to perform tasks outside their normal responsibilities as necessary.
