Sales and Customer Service Representative

3 weeks ago


Skillman, New Jersey, United States Massage Envy Full time
Unlock Your Potential with Massage Envy

Are you passionate about delivering exceptional customer experiences and helping others achieve their wellness goals? We're seeking a talented Sales and Customer Service Associate to join our team at Massage Envy Montgomery

About the Role

As a Sales and Customer Service Associate, you will be the face of our brand, providing outstanding service to our clients and promoting the value of Total Body Care. Your responsibilities will include:

  • Providing exceptional customer service and ensuring every client feels valued and understood
  • Promoting the benefits of Total Body Care and educating clients on new and expanded services
  • Scheduling services, answering phone calls, and responding to emails in a timely and professional manner
  • Helping to grow and retain a client base through in-person and phone/email outreach
What We Offer

As a valued member of our team, you can expect:

  • A competitive base pay of $16-18/hour, plus bonuses and commissions
  • Employer-paid healthcare, including medical, dental, and vision plans
  • A matching 401(k) plan to help you save for your future
  • Paid time off for full-time employees
  • An employee referral bonus program to help you grow your network
  • A flexible schedule to achieve a better work-life balance
  • In-depth product and service training to help you succeed
  • A discounted massage, skincare, or stretch service each month
  • Product discounts to help you save on the products you love
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Previous retail or sales experience (preferred)
  • Excellent math and computer skills, with the ability to multitask
  • Great people skills and the ability to establish positive relationships with clients
  • A general knowledge of massage and skin care services
Why Choose Massage Envy?

We're a company that truly cares about our clients and our team members. We offer a supportive and inclusive work environment, with opportunities for growth and development. If you're passionate about delivering exceptional customer experiences and helping others achieve their wellness goals, we'd love to hear from you



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