Reception Specialist

2 months ago


Pflugerville, Texas, United States Sincere Hospitality Full time

Join Our Team at Sincere Hospitality

About Our Company

Sincere Hospitality is a progressive management firm that emphasizes the importance of people in every facet of our operations. Our guiding principles are centered around care, respect, and outstanding service for our guests, team members, and the communities we serve.

Your Position

If you possess a genuine approach to hospitality, recognize the significance of first impressions, and take pleasure in creating positive experiences for others, this role may be ideal for you.

Employee Benefits

Both full-time and part-time staff members can take advantage of competitive compensation and a range of benefits, including:

  • Paid Time Off and Vacation
  • Discounts on Hotel Stays
  • Holiday Compensation
  • Birthday Celebrations
  • Incentives for Referrals

Key Responsibilities

As a Front Desk Agent, you will be instrumental in enhancing the guest experience. Your responsibilities will encompass a variety of administrative tasks and serve as the first point of contact for guests, establishing the atmosphere for their visit. Familiarity with hotel standards, guest expectations, and local attractions will be essential.

Daily Responsibilities

Your everyday tasks will include, but are not limited to:

  • Professionally welcoming and assisting guests
  • Ensuring the confidentiality of guest information
  • Effectively addressing guest inquiries and requests
  • Managing financial transactions
  • Maintaining accurate and current records
  • Resolving guest concerns promptly
  • Ensuring cleanliness in shared spaces

Qualifications

  • High School Diploma or equivalent
  • Proficiency in Microsoft Office Suite
  • Willingness to work morning, evening, weekend, and holiday shifts

Physical Requirements

This role involves standing, walking, lifting, and other physical activities. We are committed to making accommodations for individuals with disabilities.

Sincere Hospitality is dedicated to fostering diversity and is an equal opportunity employer. We uphold a policy of non-discrimination based on various factors.