Restaurant Operations Manager

3 weeks ago


Glade Spring, Virginia, United States GPM Investments LLC Full time
Job Description

The Subway Manager is responsible for overseeing the overall operations of a restaurant. Key responsibilities include ensuring food safety and product preparation standards are met, maintaining cleanliness standards, and training staff to provide exceptional customer service.

$14.00/Hr - Estimated Salary: Based on industry standards, this position offers a competitive hourly wage that reflects the skills and qualifications required for the role.


Key Responsibilities:

  • Model excellent customer service behaviors and lead by example.
  • Train and empower employees to deliver top-notch customer experiences.
  • Resolves customer complaints in a professional and timely manner.
  • Collaborate with management to identify hiring needs and implement recruitment strategies.
  • Maintain accurate records of employee performance, training, and development.
  • Conduct regular meetings with staff to foster open communication and teamwork.
  • Monitor inventory levels and ensure timely ordering to meet customer demand.
  • Ensure all equipment is properly maintained and meets health and safety regulations.
  • Promote sales through suggestive selling and other approved methods.
  • Review and analyze sales data to optimize profit margins and operational efficiency.

Requirements:

  • 21 years of age or older.
  • Ability to read, write, speak, and understand English.
  • Basic math skills (addition, subtraction, division, and multiplication).
  • Ability to lift 10 pounds frequently and up to 50 pounds occasionally.


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