Restaurant Operations Manager
3 weeks ago
The Subway Manager is responsible for overseeing the overall operations of a restaurant. Key responsibilities include ensuring food safety and product preparation standards are met, maintaining cleanliness standards, and training staff to provide exceptional customer service.
$14.00/Hr - Estimated Salary: Based on industry standards, this position offers a competitive hourly wage that reflects the skills and qualifications required for the role.
Key Responsibilities:
- Model excellent customer service behaviors and lead by example.
- Train and empower employees to deliver top-notch customer experiences.
- Resolves customer complaints in a professional and timely manner.
- Collaborate with management to identify hiring needs and implement recruitment strategies.
- Maintain accurate records of employee performance, training, and development.
- Conduct regular meetings with staff to foster open communication and teamwork.
- Monitor inventory levels and ensure timely ordering to meet customer demand.
- Ensure all equipment is properly maintained and meets health and safety regulations.
- Promote sales through suggestive selling and other approved methods.
- Review and analyze sales data to optimize profit margins and operational efficiency.
Requirements:
- 21 years of age or older.
- Ability to read, write, speak, and understand English.
- Basic math skills (addition, subtraction, division, and multiplication).
- Ability to lift 10 pounds frequently and up to 50 pounds occasionally.
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