Caregiver Scheduler

2 days ago


Ann Arbor, Michigan, United States Senior Helpers - Ann Arbor Full time
About the Role

We are seeking a highly organized and detail-oriented Caregiver Scheduler to join our team at Senior Helpers - Ann Arbor. As a key member of our operations team, you will be responsible for managing our caregiver scheduling, ensuring seamless client care, and maintaining a positive work environment.

Key Responsibilities:

  • Manage caregiver schedules to ensure optimal coverage and client satisfaction
  • Coordinate with caregivers, clients, and internal teams to resolve scheduling conflicts and issues
  • Maintain accurate records and reports in our software system
  • Provide exceptional customer service to clients and caregivers
  • Work collaboratively with our leadership team to identify and implement process improvements

Requirements:

  • High school diploma or equivalent required; associate's degree preferred
  • Previous experience in customer service, scheduling, or logistics preferred
  • Excellent organizational, communication, and problem-solving skills
  • Ability to work independently and as part of a team
  • Proficiency in using software systems and technology

What We Offer:

  • A dynamic and supportive work environment
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A chance to make a meaningful difference in the lives of our clients


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