Caregiver Scheduler
2 days ago
We are seeking a highly organized and detail-oriented Caregiver Scheduler to join our team at Senior Helpers - Ann Arbor. As a key member of our operations team, you will be responsible for managing our caregiver scheduling, ensuring seamless client care, and maintaining a positive work environment.
Key Responsibilities:
- Manage caregiver schedules to ensure optimal coverage and client satisfaction
- Coordinate with caregivers, clients, and internal teams to resolve scheduling conflicts and issues
- Maintain accurate records and reports in our software system
- Provide exceptional customer service to clients and caregivers
- Work collaboratively with our leadership team to identify and implement process improvements
Requirements:
- High school diploma or equivalent required; associate's degree preferred
- Previous experience in customer service, scheduling, or logistics preferred
- Excellent organizational, communication, and problem-solving skills
- Ability to work independently and as part of a team
- Proficiency in using software systems and technology
What We Offer:
- A dynamic and supportive work environment
- Competitive compensation and benefits package
- Opportunities for professional growth and development
- A chance to make a meaningful difference in the lives of our clients
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