Full-Time Client Support Specialist

3 days ago


Frederick, Maryland, United States Mark Agency LLC Full time
Job Description
As a Full-Time Client Support Specialist at Mark Agency LLC, you will have the opportunity to work with our team in Maryland, Pennsylvania, and Virginia. This role offers an estimated annual salary of $45,000 and requires excellent communication skills, attention to detail, and a positive attitude. Key responsibilities include handling customer inquiries, taking payments, preparing deposits, and updating customer records.

Key Responsibilities:
  • Handle customer calls, respond to emails, and maintain accurate records
  • Take payments, set up payment plans, and send reminders
  • Prepare deposits, obtain required documents, and update customer information

Requirements:
  • Prior experience in customer service, contact centers, or sales is preferred
  • Ability to build rapport with clients, prioritize tasks, and multitask
  • Positive attitude, strong communication skills, and proficiency in English


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