Insurance Customer Service Representative

4 weeks ago


Richfield, Ohio, United States Zingale & Associates Full time
Job Description

Create a better future for yourself with a career at Zingale & Associates. We are seeking a Full-time Licensed Insurance Customer Service Representative to advise our clients on the best insurance products and services. With your outgoing and willing attitude, you will be committed to creating exceptional experiences for our customers.

Responsibilities
  • Provide exceptional customer service and build strong relationships with clients.
  • Educate and advise clients on insurance policies that meet their needs.
  • Present and explain insurance policy options based on client needs and goals.
  • Treat each customer contact as a cross-sell opportunity.
  • Process policy change requests, take premium payments, and provide ongoing support.

Requirements
  • Candidate must be located in Central, Mountain, or Eastern time zone.
  • An Active Property & Casualty or Personal Lines License is Required.
  • 2+ years of insurance customer service experience required.
  • Basic computer software knowledge.
  • Excellent Communication/interpersonal skills.
  • Professional office and phone etiquette.
  • Ability to prioritize and have an eye for detail.
  • Possess an upbeat, positive, and enthusiastic attitude.

Benefits
  • Annual Base Salary + Commission + Bonus Opportunities.
  • Paid Time Off (PTO).
  • Health Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • Mon-Fri Schedule.
  • Career Growth Opportunities.
  • Evenings Off.


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