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Pet Care Coordinator

2 months ago

Bowie, Maryland, United States Banfield Pet Hospital Full time
Job Summary

We are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Banfield Pet Hospital. As a key member of our hospital staff, you will play a vital role in ensuring exceptional client experiences and delivering high-quality care to our furry patients.

Key Responsibilities
  • Provide exceptional client service, ensuring a welcoming and friendly experience for all clients and their pets.
  • Coordinate the flow of clients and pets through the hospital, maximizing productivity and efficiency.
  • Assist with administrative tasks, including data entry, scheduling, and financial management.
  • Collaborate with veterinary medical teams to ensure seamless communication and care for clients and their pets.
  • Stay up-to-date on hospital policies, procedures, and protocols to provide accurate information to clients.
Requirements
  • High school diploma or equivalent required; medical background or experience in customer service preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to multitask, prioritize tasks, and maintain accuracy in a dynamic setting.
  • Strong problem-solving skills, with a focus on finding solutions that meet the needs of clients and their pets.
  • Ability to work independently and as part of a team, with a commitment to delivering exceptional results.
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A comprehensive training program, with ongoing support and resources to ensure success.
  • A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive workplace.

We are an equal opportunity employer, committed to hiring talented individuals from diverse backgrounds. If you are passionate about delivering exceptional client experiences and providing high-quality care to pets, we encourage you to apply for this exciting opportunity.