Law Firm Operations Director

6 days ago


Virginia Beach, Virginia, United States Stone Alliance Group Full time

At Stone Alliance Group, we're dedicated to delivering exceptional immigration services that make a positive impact on clients' lives.

The Legal Operations Manager plays a pivotal role in our firm's success, working closely with the co-founders to manage day-to-day operations and drive strategic growth.

This is an exciting opportunity for a seasoned leader who thrives in a dynamic, fast-paced environment.

Key Responsibilities:
  • Strategic Leadership and Operations Management:
    • Oversee all administrative and operational functions, including banking, IT, insurance updates, payroll, vendors, and HR.
    • Create, implement, and refine operational systems and policies to ensure efficient service delivery aligned with our goals.
  • Team Development and Culture Building:
    • Lead, mentor, develop, and grow a diverse team, fostering an environment of collaboration and continuous improvement.
    • Maintain and enhance our firm's culture, celebrating team milestones and encouraging community involvement.
  • Financial and Performance Oversight:
    • Manage our budget, optimizing financial performance and resource allocation.
    • Create, monitor, and report on key performance indicators (KPIs), using data to drive decisions and improve operational outcomes.
  • Client Relationship Management:
    • Ensure exceptional service delivery, maintaining high standards of client care and satisfaction.
    • Handle client escalations with empathy and efficiency, ensuring their needs and expectations are met.
Qualifications:
  • Experience: Minimum 5 years in management and operations or similar role, preferably within the legal or professional services sector.
  • Education: Bachelor's degree in Business Administration, Management, or a related field.
Skills:
  • Strong leadership and team management skills.
  • Exceptional organizational and time-management abilities.
  • Excellent communication skills, both written and verbal.
  • Strategic thinker with the ability to make informed decisions under pressure.
  • Proficiency in office technology and software, including legal case management systems.
  • Data and KPI driven.
Why Join Us?

Be part of a mission-driven firm that values longevity and commitment.

Enjoy opportunities for professional growth and development in a supportive, family-oriented environment.

Compensation:
  • Competitive salary based on experience: $120,000 - $150,000 per year.
  • Benefits package including health insurance, paid time off, and more.


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