PACU Pre Op Manager FT Position
2 weeks ago
Job Summary:
We are seeking a highly skilled and organized Secretary II to join our Occupational Health Services team. The successful candidate will be responsible for providing exceptional support services for Medical Office intake operations.
Key Responsibilities:
- Assist with post-visit inter-departmental scheduling for patient visits, treatments, and procedures in collaboration with other areas within the Medical Center.
- Obtain pre-authorizations/certifications for treatments and diagnostic procedures as appropriate.
- Provide reception assistance, including greeting patients, answering calls, and directing inquiries to the appropriate individual.
- Maintain physician patient schedule, patient procedure schedules, appointment calendar, and Operating Room Schedule.
- Assist with the completion of special projects, reports, and activities, ensuring requested and related information is accurate and complete.
- Delegate and oversee the work of less senior staff, reviewing their work and providing feedback as needed.
- Responsible for Pre-Authorizations and Certifications, ensuring that appropriate procedure and diagnosis coding is utilized in the precertification and verification process.
- Collaborate with other areas of the Medical Center and Insurance providers to obtain pre-authorizations/certifications for treatments and diagnostic procedures.
- Primarily responsible for taking patient phone calls and scheduling over the phone, collecting patient demographic related data, and verifying insurance eligibility electronically.
- Maintain workload statistics and other data for departmental records, recording statistics in established time intervals designated by supervisor.
- Prepare simple, routine memoranda, letters, labels, routine manuscripts, correspondence, and other documents as needed.
- Maintain supplies and cleanliness of space, restocking supplies as needed, and notifying supervisor of any shortage of supplies.
- Maintain and receive files for area, maintaining files in an organized and up-to-date manner to facilitate their retrieval.
- Answer patient questions to ensure understanding and patient satisfaction, or refer them to more senior level staff, maintaining confidentiality on matters to which they are privileged.
- Types routine material such as forms and letters, envelopes, etc., typing materials neatly, accurately, and according to instructions.
- Maintain cooperative and professional relationships with physicians, nurses, and office and clinical staff.
Requirements:
- High School diploma required.
- Three years of relevant medical clerical experience.
- Knowledge of medical terminology.
- Background in computer literacy preferred.
- Light, accurate keyboarding skills required.
- Excellent organizational, interpersonal, and communications skills required.
Preferred Qualifications:
- Knowledge of computer-based scheduling and appointment programs.
- Excellent telephone skills.
NYU Langone Health is an Equal Opportunity Employer:
We are committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information, or any other factor which cannot lawfully be used as a basis for an employment decision.
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