Customer Service Director

5 days ago


Bemidji, Minnesota, United States Gecko Hospitality Full time

Job Overview:

We are seeking an experienced Restaurant Manager to lead our front-of-house team in Bemidji, MN. The successful candidate will have a strong background in restaurant management, excellent leadership skills, and a passion for delivering outstanding customer service.

Responsibilities:

  • Lead the front-of-house team to achieve exceptional customer satisfaction ratings.
  • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Manage employee performance and provide coaching and development opportunities.
  • Foster a positive and inclusive work environment that encourages employee engagement and retention.

Requirements:

  • Minimum 3 years of experience as a Restaurant Manager in the hospitality industry.
  • Proven track record of delivering excellent customer service and leading high-performing teams.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.

Benefits:

  • Competitive salary range based on experience.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for professional growth and development.


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