Shift Lead

4 weeks ago

Anderson, South Carolina, United States Walgreens Full time
Job Summary

As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Experience
    • Engage with customers and provide excellent customer service by greeting them, offering assistance, and resolving any issues that may arise.
    • Model and share customer service best practices with team members to deliver a distinctive and delightful customer experience.
  • Operations
    • Hold store keys to open and close the store without management as necessary.
    • Assist with and coach other team members on warehouse and vendor ordering processes, including opening the back door for vendor deliveries.
    • Responsible for registering all related sales on assigned cash register, including records of scanning errors, price verifications, and voids.
    • Assist manager or assistant store manager in reviewing order exceptions on order release day and assist in reverse logistics.
    • Assist manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, and sale merchandise.
    • Maintain accurate inventory counts and ensure the accuracy of on-hand quantities.
    • Assist with ensuring the Outdate program is followed with team members.
    • Responsible for basic department pricing and making daily price changes.
    • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary.
    • Assist with exterior and interior maintenance by ensuring a clean, neat, and orderly store condition and appearance.
    • Assist with separation of food items and product placement as specified by policies/procedures.
    • Support execution of Pickup program.
    • Have working knowledge of store systems and store equipment.
    • Assist at Pharmacy out window as requested in states where allowed without licensure, certification, or registration.
    • Ensure compliance with state and local laws regarding regulated products.
    • Responsible for bag checks of team members before leaving the store.
    • Comply with all company policies and procedures and maintain respectful relationships with coworkers.
    Requirements
    • One year of prior leadership, supervisory, or retail key holder work experience.
    • Must be fluent in reading, writing, and speaking English.
    • Willingness to work flexible schedule, including evening and weekend hours.
    Preferred Qualifications
    • Prefer knowledge of store inventory control.
    • Obtains and maintains valid PTCB or ExCPT certification or pharmacy license as required by state.
    Equal Opportunity Employer

Walgreens is an equal opportunity employer and welcomes applications from qualified candidates with arrest and conviction records.

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