Store Associate

1 day ago

Glen Ellyn, Illinois, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused Store Associate to join our team at Sherwin-Williams. As a Store Associate, you will play a critical role in providing exceptional customer service and sales support to our customers.

Key Responsibilities
  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
  • Build productive trust relationships with wholesale and retail customers.
  • Process sales transactions accurately and consistently with policies and procedures.
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
  • Maintain precise work order files and formulas.
  • Pull appropriate products from the sales floor or warehouse.
  • Tint and mix products, as needed, to customer specifications.
  • Stock shelves and set up displays.
  • Clean store equipment.
  • Load/unload delivery trucks.
  • Assist in making deliveries, as needed.
  • Maintain in-stock and presentable condition assigned areas.
  • Remain knowledgeable on products offered and discuss available options.
  • Comply with inventory control procedures.
  • Suggest ways to improve sales.
Requirements
  • Must be at least eighteen (18) years of age.
  • Have a valid, unrestricted Driver's License.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications
  • Have at least a High School diploma or GED.
  • Have at least one (1) year experience working in a delivery, retail, or customer service position.
  • Have previous work experience selling paint and paint-related products.
  • Have previous work experience operating tinting and mixing equipment.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.
About Sherwin-Williams

Sherwin-Williams is a leading global manufacturer and distributor of paints, coatings, and related products. We are committed to providing our customers with the highest level of service and support, while also promoting a culture of diversity, equity, and inclusion.

We offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off. We also provide opportunities for professional growth and development, as well as a fun and dynamic work environment.

At Sherwin-Williams, we believe in the importance of giving back to our communities. We support a variety of charitable initiatives and volunteer programs, and we encourage our employees to get involved and make a difference.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and diverse workplace, where everyone has the opportunity to succeed and grow.

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