Ground Transportation Coordinator

3 weeks ago


San Mateo, California, United States Park SFO Full time

About the Job:

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We are seeking an experienced Shuttle Service Manager to join our team at Park SFO, the largest off-airport parking company located at San Francisco International Airport (SFO). As a Shuttle Service Manager, you will be responsible for ensuring safe and efficient shuttle operations, scheduling, employee communication, dispatching, and shift management.

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Job Summary:

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The ideal candidate will have prior knowledge or experience with shuttle driving, dispatched transportation operations, and scheduling. You will be required to have and maintain a valid California-issued driver's license with a current address and acceptable driving record with a Class B passenger endorsement.

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Responsibilities:

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  • Coordinate shuttle activities and schedules to resolve service issues and minimize overtime, downtime, and shuttle backups.
  • Ensure that customers' needs are being met in a prompt and professional manner and escalate issues to managers.
  • Reassign routes as needed to solve service issues and ensure that drivers are logging in and communicating their location to the dispatcher at all times.
  • Visually inspect each driver's appearance to verify that they are in proper uniform.
  • Notify the manager/supervisor in charge in the event of a vehicle accident or driver injury.
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Requirements:

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  • Prior knowledge or experience with shuttle driving, dispatched transportation operations, and scheduling.
  • Valid California-issued driver's license with a current address and acceptable driving record with a Class B passenger endorsement.
  • Able to read, comprehend, write, speak, and communicate all aspects of job-related information in English.
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Benefits:

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  • Competitive salary: $55,000 - $70,000 per year.
  • Opportunity to work in a dynamic and fast-paced environment.
  • Professional development opportunities.
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About Us:

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Park SFO is a leading provider of off-airport parking services at SFO. We offer indoor and outdoor self-parking in a 7-story parking facility with over 3,500 indoor self-parking spaces. Our company is committed to providing value-added airport parking services, a clean, well-maintained, and secure parking facility for the general public.



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