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Senior Customer Support Specialist

2 months ago


Graniteville, South Carolina, United States Circle K Stores, Inc. Full time
Position Overview

We are seeking a dedicated Lead Customer Service Representative to enhance our customer engagement efforts. This role is pivotal in ensuring that our clients receive exceptional service and support.

Key Responsibilities
  • Oversee daily operations of the customer service team.
  • Foster a positive environment that encourages team collaboration.
  • Assist in training and mentoring new team members.
  • Handle escalated customer inquiries and resolve issues efficiently.
Qualifications

The ideal candidate will possess strong communication skills and a passion for customer satisfaction. Experience in retail or a similar environment is preferred.

Work Schedule

Flexibility in scheduling is essential to meet the needs of our customers.