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Plumbing Operations Manager

2 months ago

Lorton, Virginia, United States F.H. Furr Full time
About F.H. Furr

F.H. Furr is a leading provider of residential plumbing services in Northern Virginia, Southern Maryland, and Delaware. With a legacy of excellence spanning over four decades, we have established ourselves as a major player in the industry.

Job Summary

We are seeking an experienced Residential Plumbing Manager to lead our team and drive revenue performance. As a key member of our leadership team, you will be responsible for overseeing a team of plumbing technicians, developing strategies to drive revenue growth, and collaborating with sales and marketing teams to identify new business opportunities.

Responsibilities
  • Leadership Excellence: Oversee and lead a team of plumbing technicians to ensure high-quality service delivery, drive a culture of excellence, accountability, and continuous improvement.
  • Revenue Performance: Develop and implement strategies to drive revenue growth in the plumbing division, collaborate with sales and marketing teams to identify new business opportunities, and optimize existing customer relationships.
  • Operational Optimization: Collaborate with other departments to optimize operations and enhance customer satisfaction, streamline processes and procedures to improve efficiency and reduce costs.
  • Technical Expertise: Provide technical expertise and guidance to team members, stay abreast of industry trends, advancements, and best practices to ensure the team delivers cutting-edge plumbing services.
  • Customer Satisfaction: Focus on customer satisfaction by ensuring service quality and addressing customer concerns, foster a customer-centric approach within the team.
  • Team Development: Foster a positive and inclusive team culture, provide mentorship and training to team members to enhance their skills and contribute to their professional growth.
Qualifications
  • Proven experience in residential plumbing management with a track record of driving revenue performance.
  • Strong leadership and communication skills.
  • HVAC certification and in-depth knowledge of industry best practices.
  • Ability to thrive in a fast-paced, dynamic environment.
Benefits
  • Competitive compensation.
  • Comprehensive health, dental, vision insurance.
  • 401(k) retirement plan with generous company match.
  • Career advancement opportunities in a rapidly growing company.

F.H. Furr may conduct a pre-employment background check and drug test, subject to applicable law.