PC Support Specialist

4 weeks ago


Flemington, Missouri, United States Hunterdon Health Full time
Job Summary

The PC Analyst II is a key member of the Hunterdon Health IT team, responsible for providing technical support and maintenance for computer systems, desktops, and peripherals. This role requires a strong understanding of computer hardware and software, as well as excellent communication and problem-solving skills.

Key Responsibilities
  • Install, diagnose, repair, maintain, and upgrade computer hardware and software
  • Provide technical support and assistance to end-users via phone, email, and in-person
  • Troubleshoot and resolve technical issues in a timely and accurate manner
  • Collaborate with other IT teams to resolve complex technical issues
  • Document all technical issues and resolutions using ITSM tools
Requirements
  • High School Diploma or Equivalent
  • 3+ years of computer support experience, with a focus on call center/phone support
  • Valid driver's license
  • CompTIA A+ certification (preferred)
Preferred Qualifications
  • Associate's or Bachelor's Degree in Computer Science or related field
  • 5+ years of computer support experience, with a focus on call center/phone support
  • Healthcare IT experience (preferred)


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