Community Specialist, Channel Retail Expert
14 hours ago
At Apple, we're revolutionizing industries with innovative technology and a passion for customer satisfaction. As a Community Specialist, Channel Retail, you'll play a key role in demonstrating our products and services to customers, building relationships with partner resellers, and driving sales results.
Key Responsibilities:
- Represent Apple in multiple partner stores, providing exceptional customer experiences and showcasing our products and services.
- Sell directly to customers, work closely with partners, and create new owners of our products, measuring success on driving influence even when not in the store.
- Provide daily care and inspection of multiple points of sale, ensuring all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards.
- Educate partners and customers through in-store trainings, demos, and sales promotions, encouraging adoption of the Apple platform.
- Share insights and feedback with other Apple teams, distilling key themes, nuances, and trends from store visits.
Requirements:
- Passion for helping customers and partners understand how Apple technology can enrich lives.
- Curiosity for continuous learning and eagerness to share knowledge with others.
- Outstanding customer focus, excellent communication skills, and ability to educate, inspire, and influence others.
- Solid relationship building skills, with the ability to become a trusted business partner at multiple points of sale.
Preferred Qualifications:
- High level of integrity, trust, and accountability.
- Strong self-motivation and ability to work independently in a fast-paced, constantly changing environment.
- Effective time management, including ability to multitask, organize, and prioritize tasks.
Additional Requirements:
- Apple is an equal opportunity employer committed to inclusion and diversity.
- We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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