Senior Restoration Team Lead

2 weeks ago


Dudley, Pennsylvania, United States SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton Full time
Job Summary

We are seeking an experienced Restoration Team Lead to oversee our contents projects and ensure seamless execution. The successful candidate will have a proven track record of providing top-notch customer service, managing multiple tasks simultaneously, and communicating effectively with clients and team members.

About the Company

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton has been serving our community for over 35 years. We pride ourselves on being a locally owned and operated business, committed to helping people through difficult situations. Our company offers a robust benefit package, continuous education opportunities, and a supportive team-oriented environment.

Key Responsibilities
  • Plan and execute pack outs, moves, and cleaning projects for customers' belongings
  • Develop and manage project schedules and budgets
  • Communicate effectively with customers, clients, subcontractors, and team members
  • Negotiate terms and set realistic expectations with customers
  • Monitor and report progress to management and stakeholders
Requirements
  • Bachelor's degree in a related field or equivalent experience
  • Proven track record of customer service excellence
  • Effective written and verbal communication skills
  • Experience in restoration and/or cleaning preferred
  • Valid driver's license with a clean history


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