Quality Assurance Specialist

3 days ago


Newport Beach, United States Avrek Law Firm Full time
About the Role
We are seeking a highly skilled Quality Assurance Specialist to join our team at Avrek Law Firm in Newport Beach, California. This is an excellent opportunity for a detail-oriented individual to work closely with our intake specialists, case managers, and attorneys to ensure the highest quality of service to our clients.

In this role, you will be responsible for reviewing the work of intake specialists, verifying accuracy and completeness of information, and identifying any errors or discrepancies. Your keen eye for detail and strong organizational skills will enable you to maintain accurate and up-to-date records of quality control reviews.

Salary and Benefits
The salary for this position is $22 - $28 per hour, depending on experience. We offer a competitive benefits package, opportunities for professional development and growth, and a rewarding work environment that values a work-life balance and fosters a culture for professional growth and possibility.

Key Responsibilities
  • Verify accuracy and completeness of information entered by intake specialists
  • Identify errors or discrepancies and work closely with intake specialists to resolve them promptly and effectively
  • Maintain accurate and up-to-date records of quality control reviews

Requirements
  • High school diploma or equivalent; a Bachelor's degree in a related field is preferred
  • Prior experience in quality control, data analysis, or a similar role is preferred
  • Bilingual in Spanish is a plus
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team


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