Customer Service Team Lead
17 hours ago
Job Summary
Ollie's Bargain Outlet is seeking a highly skilled Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for ensuring that every customer receives outstanding service by all associates working on the front end.
Key Responsibilities
- Resolve customer service issues, including answering questions and addressing concerns
- Communicate customer requests to Team Leaders when necessary
- Communicate all promotions and advertisements to the front end team
- Ensure that all associates are providing excellent customer service
Requirements
To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
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