Field Service Engineer III

3 days ago

Hillsboro, United States APPLIED MATERIALS Full time
Job Overview

We are seeking a highly skilled Field Service Engineer III to join our team at Applied Materials. As a senior-level Field Service Engineer, you will work independently and collaborate with global customers to install, maintain, and upgrade their equipment.

Your primary responsibility will be to provide world-class support for multimillion-dollar production systems. This includes troubleshooting hardware issues, solving complex problems, and making equipment work better.

To succeed in this role, you will need to have a strong understanding of semiconductor industry principles, including electrical and mechanical schematics. Additionally, you must possess excellent written and verbal communication skills, as well as the ability to document details effectively.

You will also be required to travel for training and to customer sites around the globe, which may include international travel. A valid driver's license and the ability to obtain a passport are essential for this role.

Key Responsibilities:

  • Install leading-edge customer equipment and perform scheduled preventative maintenance and corrective maintenance
  • Diagnose and resolve technical problems using procedures learned during training and published task plans
  • Complete required job documentation, safety training, and procedures for processing parts
  • Represent Applied Materials professionally to customers, utilizing a "customer first" mindset
  • Satisfy company and customer on-site requirements, including safety, environmental, and COVID-19 guidelines
  • Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset

Requirements and Qualifications:

  • An associate degree or completion of military technical training and field experience or technical certification equivalent to an associate degree
  • 4–7 years of work experience in the semiconductor industry or another equipment support industry
  • Ability to read electrical and mechanical schematics
  • Clear and effective written/verbal communication skills, with an emphasis on documenting details
  • Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint)
  • Advanced mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
  • Strong knowledge of hand tools and proper usage, including a digital multimeter
  • A valid driver's license and the ability to obtain a passport

Physical Requirements:

  • Ability to support rotational shifts based on customer needs
  • Travel for training and alternate customer sites based on business needs
  • The ability to:
    • Walk extensively
    • Stand for extended periods of time
    • Work in tight spaces
    • Bend, squat, twist, kneel, and reach
    • Climb stairs and ladders
    • Lift up to 35 pounds
    • Distinguish between colors
    • Work in an environment with noise that may be difficult for some individuals with sensitivity to noise
    • Use hand and power tools
    • Wear appropriate personal protective equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields

Compensation and Benefits:

As a Field Service Engineer III at Applied Materials, you can expect a competitive salary range of $37.00 - $51.15 per hour, depending on location and experience. Our comprehensive benefits package includes top-tier medical, dental, and vision plans, disability insurance, life insurance, retirement plans, paid time off, health and wellness programs, career development opportunities, and more.

We also offer a unique culture of inclusion, where diversity is celebrated, and employees from all backgrounds feel valued and empowered. If you're passionate about delivering exceptional customer service and want to join a dynamic team, apply now to become our next Field Service Engineer III

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