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Lead Cleaning Coordinator
2 months ago
Join our team at ECWI Hospitality, where we pride ourselves on delivering exceptional service in a vibrant environment. We are currently seeking a dedicated and meticulous Lead Room Attendant to oversee housekeeping operations and ensure our guests enjoy a pristine and welcoming atmosphere.
Position SummaryThe Lead Room Attendant will assume supervisory responsibilities in the absence of the Housekeeping Supervisor, guiding a team of attendants to maintain the highest standards of cleanliness and organization.
CompensationThe pay rate for this position is $17 per hour.
Key Responsibilities- Prepare and distribute daily cleaning schedules and checklists.
- Manage key distribution and collection for housekeeping staff.
- Monitor special events and significant dates to ensure cleanliness standards are upheld.
- Review reports and disseminate information as necessary.
- Conduct inspections of guest rooms to verify compliance with brand standards.
- Provide coaching and support to team members regarding performance and cleaning protocols.
- Facilitate communication with the front desk, team members, and guests throughout the shift.
- Assist with special projects as directed by the Housekeeping Supervisor.
- Manage inventory and supplies for housekeeping operations.
- Schedule staff as needed to ensure adequate coverage.
- Support the front desk with necessary items and services.
- Verify that all check-out rooms are vacant and ready for cleaning.
- Coordinate with engineering and front desk regarding maintenance requests.
- Perform comprehensive cleaning tasks, including trash removal, linen changes, surface cleaning, and bathroom sanitation.
- Inspect all areas post-cleaning to ensure thoroughness.
- Organize and maintain the housekeeping cart in accordance with safety and operational guidelines.
- Receive and manage assigned sections, keys, and supplies efficiently.
- Address guest requests and concerns with professionalism to enhance guest satisfaction.
- Report any lost items, damages, or maintenance issues to the Housekeeping Supervisor.
- Fill in for absent staff as required.
- Proficient in English communication.
- Ability to perform cleaning tasks and laundry within an eight-hour workday.
- Self-motivated with a positive attitude.
- Strong attention to detail and appearance standards.
- Effective problem-solving skills.
- Dependable and flexible with scheduling.
- Experience as a Room Attendant for a minimum of one year.
- Physical capability to manage cleaning equipment and supplies.
- Ability to bend, kneel, and reach to perform cleaning duties.
- Consistent standing and walking to fulfill job requirements.
- Vision acuity to assess cleanliness and quality standards.
The ideal candidate will possess the flexibility to work weekends and daytime shifts, collaborating closely with the Housekeeping Supervisor to ensure guest satisfaction and uphold our brand's reputation for excellence.
About ECWI HospitalityECWI Hospitality operates several esteemed properties, including:
- The Lismore Hotel - A DoubleTree by Hilton
- The Oxbow Hotel
- Fire House Bar
- Nucleus Cafe
- Racy D'Lenes Coffee Lounge