Business Systems Analyst
4 weeks ago
Job Description:
Comptech Associates is seeking a skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will be responsible for understanding the needs of business partners and stakeholders, communicating effectively to solve moderately complex problems, and translating business and user needs into proper business and/or system requirements.
Responsibilities:
Formulate and define business and/or systems scope and objectives based on user needs and industry requirements.
Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements.
Competent to work at the highest technical level of most phases of business and/or systems analysis while considering the business implications of the application of technology to the current and future business environment.
Understand business and technology needs and formulate technical requirements for development team.
Identify and provide assistance with problem resolution working with systems analysts and business analysts.
Participate in meetings with vendors on new functionality.
Consults with business partners and IT teams to resolve production issues.
Understand technical dependencies, and help to envision creative solutions to both business and technical challenges.
Negotiate and influence business system requirements direction.
Lead/consult on escalated support issues and root cause analysis.
Assist other team members (Business, and Technology) with understanding the business system requirements.
Participate in all phases of project planning, development, and testing.
Requirements:
Bachelor's degree or equivalent work experience.
5+ years of experience with Master Policy Record Administrative Platform.
5+ years of experience in a business systems analysis role.
Experience with Microsoft suite tools (Excel, Word, PowerPoint, Etc.).
Ability to facilitate requirements sessions with a diverse group of stakeholders, keeping attendees on task and ensure takeaways are turned around timely.
Ability to work in a collaborative environment.
Ability to own and drive business analysis of a project and can lead business analysis across multiple parallel initiatives.
Ability to brainstorm and research/resolve issues creatively to meet the project objectives and long-term strategy.
Highly organized, collaborative individual.
Experience soliciting and drafting business requirements, and can perform requirements management planning for large scale projects.
Previous experience with working with Product, Distribution, and Policy Administration Systems and Operational support team.
Provide project support on an as needed basis to help set direction based on customer/agent experience as well as internal system capabilities.
Ability to consult internally to help initiatives set direction regarding future capabilities.
Ability to represent as a leader in both a business and technology capacity.
Testing skills.
Skills Required:
ROOT CAUSE ANALYSIS BUSINESS SYSTEMS ANALYSIS PROBLEM RESOLUTION DOCUMENTATION OPERATIONAL SUPPORT
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