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Vice President of Credit Audit Operations

2 months ago

Phoenix, Arizona, United States Synchrony Full time

Job Overview:

Position Summary:

The Vice President of Credit Audit Operations is chiefly accountable for orchestrating and executing audit assignments related to Credit. This position entails being an integral team member dedicated to delivering third line of defense oversight concerning Credit functions and associated risks, encompassing the comprehensive design and efficacy of the institution's control framework.

We take pride in offering flexibility and options for your work environment. At Synchrony, our operational model allows you to choose between remote work, proximity to one of our hubs, or working from one of our offices. Occasionally, you may need to travel to the nearest office for in-person engagements such as team meetings, training sessions, and cultural events.

Key Responsibilities:

  • Actively shape the strategic direction of the Credit, Analytics & Models Internal Audit Team through participation in risk evaluations, audit planning, and ongoing monitoring activities.
  • Lead and conduct audits of Credit operations, assessing underwriting processes, management oversight, compliance, governance, credit and fraud strategies, credit risk, models, segmentation, and end-user computing tools.
  • Facilitate comprehensive process walkthroughs with management, pinpointing process risks and control measures.
  • Create clear and concise audit documentation that effectively conveys the purpose, scope, methodologies, and conclusions of the testing performed.
  • Evaluate inherent, control, and residual risks with a robust understanding of private label credit card processing and its associated challenges.
  • Formulate audit strategies, develop testing protocols, and oversee audit execution, identifying and evaluating the implications of control deficiencies.
  • Coordinate testing efforts with various audit teams, external auditors, consultants, and the Second Line of Defense.
  • Monitor and confirm that findings and issues are properly addressed.
  • Produce high-quality audit deliverables, including planning documents, audit programs, working papers, audit findings, and reports.
  • Present audit outcomes to different levels of Internal Audit leadership and relevant stakeholders within the organization.
  • Ensure Audit Managers produce and maintain clear audit documentation that articulates processes, risks, controls, test results, and conclusions.
  • Ensure audits comply with professional and departmental standards, budgets, and timelines.
  • Cultivate and sustain strong working relationships with key stakeholders.
  • Lead research efforts on pertinent banking, regulatory, reporting, and credit topics.
  • Serve as a credit subject matter expert and technical resource for the audit division.
  • Maintain internal audit proficiency through continuous professional development.
  • Stay informed about current and emerging risks in credit card lending.
  • Undertake additional responsibilities and/or special projects as assigned.

Qualifications/Requirements:

  • A Bachelor's degree in Accounting, Finance, Business, or a related field, coupled with 10 years of relevant experience in audit, risk management, or financial services.
  • At least 7 years of internal audit experience within financial services (e.g., consumer banking, credit cards). Demonstrated expertise in risk and control theory and professional auditing standards, including those established by the IIA.
  • Currently possess or actively pursuing CPA, CIA, or other relevant professional certifications.

Preferred Skills:

  • A minimum of 8-10 years of experience in internal audit or equivalent experience in Big 4 accounting. Familiarity with general purpose and private label credit card products and processing.
  • Knowledge of regulatory risk management requirements and related guidelines.
  • Previous experience in auditing, examining, or working within a financial/regulatory context.
  • Experience interacting with regulators and auditors is highly preferred.
  • Proven track record of leading high-performance teams; mentoring and developing talent.
  • Ability to work independently on multiple assignments with minimal supervision while effectively contributing to team objectives.
  • Knowledge of control theory and professional auditing practices.
  • Capacity to integrate business, operational, technological, and financial aspects into audit activities.
  • Proficient in identifying problems objectively and recommending solutions to complex control, financial, or technical challenges.
  • Understanding of relevant business technologies and their implications for the control environment. Strong written and verbal communication skills to provide high-quality, actionable feedback on various audit-related matters.
  • Excellent analytical, risk management, and problem-solving abilities.

Grade/Level: 12

The compensation range for this role is 110,000.00 USD annually and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the stated salary range will be determined by work experience, skill level, or knowledge.

Compensation is adjusted according to market conditions in specific regions.

Eligibility Requirements:

  • Must be 18 years or older.
  • Must possess a high school diploma or equivalent.
  • Must be willing to undergo a drug test, background investigation, and fingerprinting as part of the onboarding process.
  • Must meet the requirements of Section 19 of the Federal Deposit Insurance Act.
  • New hires must have a minimum of 9 months of continuous service with the company before being eligible to apply for other roles. Once this requirement is met, associates will have a minimum of 6 months in position before they can apply for future non-exempt roles. Employees at level 8 or higher must have at least 18 months in position before applying. All internal candidates must consistently meet performance expectations and obtain approval from their manager to apply.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

Joining us means becoming part of a diverse and inclusive culture where your skills, experience, and voice are valued. We celebrate our differences and believe that our unique perspectives contribute to making Synchrony a great workplace. Together, we are creating a future where everyone can belong, connect, and turn ideals into action. Through our Diversity Networks, with over 60% of our workforce engaged, you will find a community to connect with and opportunities to pursue your passions.

This commitment begins when you choose to apply for a role at Synchrony. We ensure that all qualified applicants receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

  • Federal law mandates that employers provide reasonable accommodations to qualified individuals with disabilities. Please inform us if you require a reasonable accommodation to apply for a job or to perform your duties. Examples of reasonable accommodations include adjustments to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or utilizing specialized equipment.
  • If you need special accommodations, please contact our Career Support Line to discuss your specific situation.

Job Family Group:

Internal Audit