Florence SC Customer Support Role

23 hours ago


Florence, South Carolina, United States Associates Asset Recovery Full time

**Job Summary**: At Associates Asset Recovery, we are looking for a seasoned Customer Service Representative to join our team in Florence, SC. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers while working in a dynamic and fast-paced environment.

Key Accountabilities:
  1. Provide timely and effective responses to customer inquiries via phone, email, and other communication channels.
  2. Analyze customer needs and develop solutions to meet their expectations.
  3. Work collaboratively with internal teams to resolve customer issues and improve overall customer satisfaction.
  4. Meet or exceed sales targets and performance metrics.
  5. Maintain accurate records of customer interactions and transactions.
Requirements and Qualifications:
  • Bachelor's degree in Business Administration, Communications, or related field preferred.
  • At least 2 years of experience in customer-facing roles or similar industries.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Proficiency in CRM software and Microsoft Office applications.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Our company offers a competitive salary of $42,500 per year, comprehensive benefits package, and opportunities for career advancement.


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