Delivery Head
2 weeks ago
HCLTech is a leading global technology company with a strong presence in the fields of technology and healthcare. As a Delivery Head, you will play a pivotal role in overseeing the end-to-end delivery of IT services, including applications and infrastructure, to our clients.
Key Responsibilities:
- Service Delivery Management: Oversee the comprehensive delivery of IT services, ensuring timely, efficient, and effective service delivery.
- Client Management: Serve as the primary delivery point of contact for clients, ensuring their needs and expectations are consistently met.
- Leadership: Lead and mentor a team of IT professionals globally, ensuring high performance and professional growth.
Qualifications:
- Education: Bachelor's degree in Information Technology, Business Administration, or a related field. Advanced degree or relevant certifications (e.g., ITIL, PMP) preferred.
- Experience: Minimum of 8-10 years of experience in IT service delivery, with at least 5 years in a leadership role managing both applications and infrastructure services.
- Skills:
- Strong background in business support and customer satisfaction, with demonstrated success in managing complex client relationships.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage and resolve complex technical and operational issues.
About HCLTech:
HCLTech is a business enterprise with a presence in the fields of technology and healthcare. Founded in 1976 as one of India's original IT garage startups, the HCLTech Enterprise generates annual revenues of US $11.42 billion and has 176,000 employees operating out of 50 countries.
We take pride in our diversity, social responsibility, sustainability, and education initiatives. As a leading global technology company, we are committed to delivering exceptional customer satisfaction and fostering strong relationships with our clients.
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