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Surgical Scheduling Specialist

2 months ago


Vancouver, Washington, United States NORTHWEST SURGICAL Full time
Job Overview

NORTHWEST SURGICAL is a leading orthopedic and neurosurgical practice dedicated to providing exceptional care in the Portland-Vancouver region. Our diverse specialties encompass orthopedics, brain and spine care, sports medicine, physiatry, and physical therapy. We take pride in our long-standing commitment to superior patient service and community health.

We are currently seeking a full-time Surgery Scheduling Coordinator to enhance our Orthopedic team. This role is pivotal in managing the scheduling of surgical interventions along with preoperative and postoperative consultations. The successful candidate will engage with physicians, patients, clinical personnel, and external surgical facilities.

Key Responsibilities:

  • Foster an environment that aligns with NORTHWEST SURGICAL's mission and core values of Excellence, Collaboration, Integrity, Innovation, Quality, and Recognition.
  • Coordinate patient scheduling for surgical procedures and related services.
  • Monitor surgical schedules and communicate necessary adjustments to relevant parties.
  • Oversee the surgical schedules of designated providers.
  • Manage surgical templates and ensure accurate documentation.
  • Assist in obtaining necessary medical reports and documentation.
  • Handle incoming correspondence and manage fax communications.
  • Address surgery cancellations and reassign patients to optimize surgical time.
  • Order and organize required surgical instruments.
  • Facilitate additional surgery requests as needed.
  • Utilize task management systems to ensure workflow efficiency.
  • Provide patient education materials and assist with patient instructions.
  • Document all activities in accordance with established protocols.
  • Respond to surgery scheduling inquiries and coordinate with external facilities.
  • Maintain compliance with OSHA and HIPAA regulations.
  • Participate in mandatory meetings and contribute to committees as required.
  • Uphold confidentiality and adhere to all HIPAA guidelines.
  • Perform related duties as necessary.

Qualifications:

  • High School diploma or GED; Medical Terminology coursework is advantageous.
  • 2-3 years of experience in a surgical coordination role within a medical setting is preferred.
  • Understanding of safety protocols to ensure a secure work environment.
  • Ability to thrive in a medical atmosphere.
  • Strong interpersonal skills to foster effective relationships with patients and staff.
  • Capability to maintain quality assurance standards.
  • Composure and effectiveness in emergency situations.
  • Proficient in following detailed instructions and communicating clearly.

Benefits:

  • Comprehensive Medical, Vision, and Prescription coverage.
  • Dental Insurance.
  • 401(K) Retirement Plan with profit-sharing options.
  • Company-paid Life Insurance and AD&D coverage.
  • Voluntary Life Insurance options.
  • Short and long-term disability coverage at no cost.
  • Flexible Spending and Health Savings Accounts.
  • Employee Assistance Program.
  • Complimentary Parking.
  • Accrued Paid Time Off up to 24 days in the first year based on full-time employment.

This position offers an excellent opportunity to work within a reputable organization committed to delivering high-quality, patient-centered medical care.