Medicare B Collections Specialist
4 weeks ago
We are seeking a highly skilled Medicare B Collections Specialist to join our team at A-Line Staffing Solutions. As a key member of our revenue cycle team, you will be responsible for ensuring timely and accurate account payment for outstanding balances while providing exceptional customer service to patients, healthcare professionals, and insurance carriers.
This hybrid role requires onsite presence every other Tuesday and Thursday, with free parking available at our Monroeville facility. If you have a strong background in healthcare insurance and a passion for delivering excellent customer service, we encourage you to apply.
Key Responsibilities- Respond promptly to Medicare audits and appeals.
- Research and gather documentation for all levels of Medicare appeals.
- Conduct third-party follow-up related to prescription medication dispensing via phone, internet, and written correspondence.
- Resolve issues with nonpayment of invoices due to insurance problems, including incorrect information or pharmacy errors.
- Maintain detailed chronological notes of actions taken to resolve outstanding balances.
- Manage patient demographic information and data collection systems.
- Communicate with insurance companies and governmental payers regarding collection issues.
- Contact patients and physician offices as needed to expedite claims processing.
- 18 months of healthcare insurance-related experience.
- Proficiency in Microsoft Office, specifically Excel, Outlook, and Word.
- Strong communication and interpersonal skills.
- Highly organized and detail-oriented with the ability to prioritize tasks.
- Ability to work in a fast-paced, rapidly changing environment.
- Verifiable High School Diploma or GED.
- Experience in insurance billing or collections.
- Customer service experience in a healthcare environment.
- Familiarity with healthcare reimbursement systems.
- Effective customer service skills and the ability to work in a team environment.
- Attention to detail and strong analytical skills.
- Ability to communicate professionally with clientele, both verbally and in writing.
If you are a motivated and detail-oriented professional looking for a new challenge, please submit your resume to Lindsay at LKOPASZ@ALINESTAFFING.com.
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