Cloud Infrastructure Operations Lead

7 days ago


Phoenix, Arizona, United States First Citizens Bank Full time

Estimated salary: $140,000 - $200,000 per year.

About First Citizens Bank

We are a leading financial institution dedicated to delivering exceptional customer experiences through innovative technology and solutions. Our cloud infrastructure operations team plays a critical role in ensuring the reliability and performance of our datacenter compute infrastructure.

Job Overview

We are seeking an experienced Senior Hardware Engineer III to lead our cloud infrastructure operations team. In this role, you will be responsible for monitoring, handling incidents, upgrading, and building new platforms to ensure the reliability and performance of our datacenter compute infrastructure.

Key Responsibilities
  1. Hardware Upgrades: Plan and execute hardware upgrades, including firmware updates, hardware replacements, and capacity expansions, to ensure optimal performance and scalability.
  2. Platform Building: Collaborate with engineering teams to design, build, and deploy new compute platforms based on business requirements and industry best practices.
  3. Incident Response: Respond to hardware incidents and troubleshoot issues to minimize downtime and maintain service availability.
Qualifications
  • Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer.
  • 5+ years of experience designing, implementing and managing Cisco UCS, HPE ProLiant, and HPE Synergy hardware and tools.
  • Excellent troubleshooting skills and the ability to analyze and resolve complex technical issues.
Why Work with Us?

We are committed to creating a positive and inclusive work environment that supports the growth and development of our associates. Learn more about our company culture and benefits programs at https://jobs.firstcitizens.com/benefits.



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