Warehouse Customer Support Professional

2 days ago


Escondido, California, United States Chamberlain Group Full time

CPSG, a subsidiary of Chamberlain Group, is seeking an experienced Customer Service Operations Specialist to join their team. This role involves heavy daily telephone contact with external and internal customers regarding product information, needs and availability, etc.

The successful incumbent will be responsible for maintaining accurate records, expediting orders according to established processes and procedures, and ensuring the highest level of customer service.

Key qualifications include a minimum of 2 years customer care experience in a manufacturing or distribution environment, excellent communication and problem-solving skills, and strong computer skills.

This position requires regular attendance on-site and the ability to work assigned shifts and schedules, as well as additional hours as needed.

We offer a comprehensive benefits package including health, dental, and vision insurance, HSA/FSA, long-term and short-term disability, company-paid life insurance, wellness incentives, 401(k), and vacation/PTO.

Average salary for this position is estimated at $45,000 - $60,000 per year, depending on location and experience.



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