Hospitality Expert

2 months ago


Lynnfield, Massachusetts, United States Wahlburgers Full time
Job Summary

We are seeking a highly skilled and enthusiastic Server to join our team at Wahlburgers. As a Server, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and working collaboratively with our team to achieve our goals.

Key Responsibilities
  • Customer Service: Greet and serve guests in a friendly and attentive manner, taking pride in providing a positive and memorable experience.
  • Food and Beverage Knowledge: Demonstrate a thorough understanding of our menu, ingredients, and preparation methods, making recommendations to guests and answering questions with confidence.
  • Order Taking and Service: Take accurate orders, partner with team members to serve food and beverages, and ensure that all guests receive their orders in a timely manner.
  • Guest Satisfaction: Handle guest complaints in a professional and courteous manner, listening to concerns, informing a manager, and resolving issues to ensure overall guest satisfaction.
  • Team Collaboration: Work collaboratively with team members to achieve our goals, assist with tasks as needed, and maintain a clean and safe work environment.
Requirements
  • Communication Skills: Possess excellent communication skills, both verbal and written, to effectively interact with guests and team members.
  • Teamwork: Demonstrate a positive and helpful attitude, working collaboratively with team members to achieve our goals.
  • Adaptability: Be flexible and adaptable, able to work in a fast-paced environment and adjust to changing situations.
  • Knowledge: Possess a basic understanding of food safety and sanitation procedures, as well as knowledge of our menu and ingredients.
What We Offer
  • Competitive Compensation: A competitive hourly wage and opportunities for advancement.
  • Benefits: A comprehensive benefits package, including medical, dental, and vision insurance.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your role.