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Medical Assistant

2 months ago

Melrose Park, Illinois, United States UROPARTNERS LLC Full time
Job Summary

Uropartners LLC is seeking a highly skilled Medical Assistant to join our Urology Clinic team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals in delivering top-notch urological services.

Key Responsibilities
  • Assessment and Documentation
    • Review patient history, including prior medical and urological history, and document accordingly.
    • Review available information obtained by other healthcare team members, internal and external.
    • Recognize recent and prior diagnostic test results relevant to the patient's current urological health history.
    • Provide urological educational requirements to patients under the direction of physicians, registered nurses, or licensed practical nurses.
  • Performance of Nursing Skills
    • Laboratory services, including venipuncture, urinalysis, and knowledge of laboratory reference laboratory services and their requirements.
    • Uroflow, post-void residual testing, intravesical administration, urinary catheterization, and preparation for urological office procedures.
    • Vital signs, medication administration (injections, intravesical, oral) under direct supervision of physicians.
  • Medical Assistant Competencies
    • Communicate normal test results to patients.
    • Handle incoming scanned documents/test results, forward to necessary personnel, and document accordingly.
    • Ability to cover triage messages in the event the team lead is unavailable.
    • Fill in house pharmacies prescriptions.
Requirements
  • High school diploma or equivalent.
  • Registered/Certified by an accrediting program.
  • Ability to speak, read, and write English.
  • Ability to calculate basic math.
  • Strong communication and interpersonal skills.
  • Basic computer skills/knowledge and keyboarding skills.
  • Ability to work independently or as a team.
  • Must be able to multi-task, use critical thinking, and problem-solving skills and analyze complex data.
Physical Requirements
  • Ability to stand, walk, or sit for an extended period.
  • Requires frequent bending, squatting, stooping, or stretching.
  • Ability to perform proper body mechanics and assist patients in ambulating, transferring in and out of bed, chair, or wheelchair.
  • Finger dexterity required to manipulate objects with fingers rather than with whole hands or arms, for example, using a keyboard.
  • Ability to lift 0-15 pounds without assistance.
  • Possess physical agility to respond in a quick manner and appropriately to respond to unexpected patient and family safety needs.
Customer Service
  • Professional communication with patients, families, physicians, and institutional departments to achieve optimal urological care delivery as directed.
  • Assesses and anticipates patient and family response to urological treatment plans and provides for necessary interventions.
  • Provides for timely communication to patients, families, physicians, and other staff members.
  • Recognizes and reports circumstances and situations not achieving patient/family satisfaction.
Technology
  • Provide for documentation in an electronic environment following established protocols.
  • Ensure responsibility of current passwords for required institutions and facilities.
  • E-prescribe applicable patients under the direct supervision of physicians and within Uropartners LLC.
Safety
  • Follow safety standards in all aspects of performance of the above essential functions.
  • Follow standard precautions in the provision of patient care and implement other infection control measures as necessary.
  • Utilize equipment according to manufacturer's recommendations and institutional policy.
  • Reports/documents unexpected occurrences involving patients and others as appropriate.
  • Follows facility-specific emergency and disaster preparedness plans.
Administrative Competencies
  • Protects patients' rights by maintaining confidentiality of personal and financial information in accordance with HIPAA guidelines/regulations.
  • Maintains attire standards of the departmental dress code.
  • Observes and respects the confidentiality of information in regards to patients, doctors, and fellow employees.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Cross-trained to primary tasks of reception, medical records, and scheduling.