Urban Outfitters Sales Associate
6 days ago
This position is located at Urban Outfitters, Inc. and is a key contributor to driving sales through providing a genuine experience to each customer.
Key Responsibilities- Brand Experience
- Acts as a brand representative reflective of the company values and mission.
- Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way.
- Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni-channel shopping experience through utilization of the tools available to service the customer.
- Teamwork + Communication
- Contributes to the store by being positive, respectful, and helpful to others.
- Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team.
- Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things.
- Visual + Business Operations
- Maintains Urban Outfitters visual and operational standards while keeping the focus on the customer.
- Supports the shipment process to gain awareness of product including what's new and what's already on the floor; contributes to completion of omni-order fulfillment processes.
- Adheres to store safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.
- Passion for UO brand.
- Experience in customer service.
- Experience being a team player.
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.
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