Home Comfort Solutions Professional

3 weeks ago


Bloomington, Indiana, United States Peterman Brothers Full time
Job Description

As an HVAC Service Technician, your primary responsibility will be to diagnose and repair issues within customers' homes. You will prioritize excellent customer service, ensuring a five-star quality experience with every interaction, call, and visit.

To excel in this role, you will need to possess strong technical skills, effective communication abilities, and a customer-centric mindset. You will work closely with multiple departments to provide optimal customer service and maintain a clean, organized job site and truck.

Key responsibilities include:

  • Completing in-home HVAC service calls and achieving first-time fix rates
  • Establishing strong customer relationships through rapport-building and solution-providing
  • Communicating effectively with various departments to ensure seamless customer service
  • Maintaining a tidy work environment and vehicle
  • Actively participating in training exercises, morning meetings, and company events


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