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Department Manager Trainee

1 month ago


North Richland Hills, Texas, United States WinCo Foods Full time
About Us

At WinCo Foods, we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support, set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Job Summary

This position has been posted for multiple locations. If selected, you need to be prepared to work at any of the locations listed. As a Department Manager Trainee, you will assist the Department Manager in directing and controlling the operation of a department by understanding related work areas, including supervising department personnel, planning and ordering merchandise, ensuring customer service and product quality, freshness, and selection, and assisting in coordination and management of department operations.

Key Responsibilities
  • Assist Department Manager in meeting departmental projected sales and gross margin objectives.
  • Maintain and encourage an atmosphere of fast, friendly, courteous customer service.
  • Ensure adequate product quantity, quality, and freshness.
  • Learns and assists Department Manager in supervising, motivating, coaching, training, and hiring of Department personnel.
  • Learns and assists Department Manager in monitoring employee performance and recommending personnel action.
  • Learns and assists Department Manager in scheduling personnel according to coverage needs and service level.
  • Perform customer relation duties and engage in suggestive selling and other sales techniques.
  • Ensure proper merchandising of product by understanding schematics, merchandising of advertised and special items, proper signing procedures, analyzing cutting tests, and meeting customer demand.
  • Maintain cleanliness and eye-appeal of work area, storage area, equipment, and retail displays according to company policy and legal regulations.
  • Maintain a safe/secure work environment and ensure compliance with security policies.
  • Perform receiving duties, verifying orders against invoices, reporting shortages and claims, breaking down loads and dating product, cutting cases, stacking, pricing, and marking merchandise.
  • Break down freight by moving product, placing it in inventory, operating a fork lift, etc.
  • Perform all job duties and responsibilities with honesty and integrity.
  • Perform other duties as assigned or needed.
Requirements
  • High School Diploma or Equivalent.
  • Effective communication with co-workers and customers and following written instructions.
  • Demonstrating an understanding of overall company practices through previous experience in the department or equivalent.
  • Providing leadership through skills in communication, management of people, customer relations, employee relations, analysis, planning orders, judgment, reaction to business activity, etc.
  • Performing basic math (adds, subtracts, divides, and multiplies) and computing weights and measures.
  • Operating computers and Windows software in a work setting.
Ability to
  • Perform all duties and responsibilities of department clerk at a fully competent and independent level.
  • Perform supervisory skills (e.g., interviewing, scheduling, hiring, counseling, training, disciplining, etc.).
  • Effectively utilize excellent verbal, written, electronic, and interpersonal communication skills.
  • Perform safe/quick movements and operate related equipment with manual dexterity and hand/eye coordination.
  • Work with hands exposed to moisture, cold, frozen, and fresh food.
  • Perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g., knives, cookers), and work aides.
  • Work around machinery emitting heat and cold conditions.
  • Have knowledge of all areas of department production.
  • Learn product variability, perishability, safety, and sanitation procedures and department policies.
  • Learn taste, content, and perishability of products; conduct visual inspections and read reports, manuals, etc.
  • Calculate inventory.
  • Stand for long periods of time, walk, and move rapidly, bend, stoop, twist, and turn frequently.
  • Perform repetitious arm and hand movements frequently.
  • Reach, lift, stack, and maneuver objects of varying dimensions and weights up to 50 lbs. within the range of floor level to overhead frequently.
  • Push and pull fully loaded hand trucks and pallet jacks containing product of substantial weight.
  • Properly use cleaning chemicals in accordance with manufacturer's guidelines and instructions.
  • Properly handle related food products per State and County laws and WinCo standards.
  • Perform primary duties efficiently and accurately.
Additional Requirements
  • Food Handlers Certification is current per State and County Laws and WinCo standards.
Machines and Equipment Operated
  • Computer terminal and office machines.
  • Order/scan gun.
  • All department-specific equipment, which could include any of the following: kitchen utensils, knives, and appliances, automatic slicers, grinders, stuffers, tumblers, smokehouse, vacuum sealers, overwrappers, scales, band saws, meat tenderizers, meat slicers, bone dusters, bulkers, bailers, cubers, mixers, dough machines, shrink wrappers, cash registers, trash compactors, garbage disposals, cardboard bailers, pallet jacks, hand trucks, and/or fork lifts.
Preferred Education, Experience, and/or Credentials
  • Experience in a role with formal supervision responsibilities managing performance and/or completion of supervisory training, coursework, or education.
  • Experience in a role with product management responsibilities, including all aspects of inventory, display, and maintenance of products within a specific department.