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Shift Lead

2 months ago

Mountain View, California, United States DoorDash Full time
About the Role

We're seeking a motivated and experienced Shift Lead to join our team at DoorDash. As a Shift Lead, you'll play a critical role in guiding a shift of 2-10 employees through daily operations, ensuring a high-quality experience for customers and promoting a positive work environment.

Key Responsibilities
  • Lead Operations Associates through their shift, ensuring they're set up for success to work safely and productively.
  • Assist with day-to-day tasks, including receiving product from vendors, placing product in appropriate locations, preparing customer orders, and helping clean and organize work areas.
  • Delight Customers by maintaining menus and systems, communicating with customers when issues arise, and ensuring Dasher pickups go smoothly.
  • Facility Management: Monitor supplier deliveries, manage regular cleaning and maintenance schedules.
  • Help improve operations by contributing ideas to enhance our quality and customer experience.
Requirements
  • You're self-motivated, positive, and a team player, with high integrity and a passion for delighting customers.
  • You have a proven track record of success in a warehouse, retail, or restaurant environment.
  • You're able to be on your feet and move heavy product, with the ability to lift up to 50 lbs and operate a pallet jack and hand truck.
  • You have a high school diploma or GED equivalent and are at least 18 years of age.
  • You're organized and proficient in Google Docs and Google Sheets.
  • You have flexibility in your schedule, with the ability to work any day of the week across daily operating hours.
What We Offer

At DoorDash, we're committed to supporting our employees' happiness, healthiness, and overall well-being. We offer a comprehensive benefits package, including a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and more.

We're an equal opportunity employer and welcome applications from diverse candidates. If you need any accommodations, please inform your recruiting contact upon initial connection.