Team Lead

4 days ago


Jacksonville, Arkansas, United States Sam's Club Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead to join our team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring a positive shopping experience for our members.

Key Responsibilities
  • Lead a team of associates in providing customer service and resolving member complaints and issues
  • Assist management with supervising associates, training, and development
  • Communicate effectively with members, associates, and management to ensure seamless operations
  • Ensure compliance with company policies and procedures
  • Participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
  • Develop and implement processes and practices to meet business needs
  • Lead and participate in teams to achieve business objectives
Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience preferred
Benefits

At Sam's Club, we offer competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Our benefits include:

  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Education Benefits

We also offer a company-paid education benefit program, Live Better U, which provides full-time and part-time associates with access to education and training opportunities, including high school completion to bachelor's degrees, English Language Learning, and short-form certificates.

Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms.


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