VP, Medical Director

2 weeks ago


Wilmington, North Carolina, United States Citigroup Inc Full time
Citi Travel Product Development Director

Citi Travel provides customers with the ability to earn and redeem ThankYou points by booking flights, hotels, car rentals, and attractions.

This role will focus on leading product strategy innovation and development, and overall enhancement of the travel program.

Key Responsibilities:

  • Design and deliver a seamless and rewarding customer experience for Citi Travel clients.
  • Evaluate the potential to leverage and implement our travel ecosystem with other strategic partners.
  • Evolve the Citi Travel product roadmap to exceed customer expectations, build new revenue streams, increase share of market, and obtain competitive positioning.
  • Oversee the end-to-end product lifecycle, from concept to launch, ensuring timely delivery and high-quality execution.
  • Define and execute the strategic vision for Citi Travel's Luxury and Hotel Collection, aligning with overall business objectives and customer expectations.
  • Develop Citi Travel's value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a hotel partner to Citi Travel customers.
  • Manage external partners and ongoing relationships related to Citi Travel.

Requirements:

  • Bachelor's degree required.
  • Project management and governance experience with the proven ability to develop project plans and drive a diverse group of stakeholders to identify and achieve milestones within deadlines.
  • Superior organizational skills, with proven ability to successfully manage multiple, concurrent priorities in addition to strong judgment and critical thinking skills.
  • Demonstrated relationship management skills with ability to deepen relationships, build partnerships, and influence a group of diverse stakeholders across the businesses and key functional support areas.

Citi offers competitive employee benefits, including medical, dental, and vision coverage; life, accident, and disability insurance; and paid time off packages.


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