Material Handling Operations Trainer

6 days ago


York, Pennsylvania, United States Pengate Handling Systems, Inc. Full time

About Us: Pengate Handling Systems, Inc. is a leading provider of comprehensive warehouse solutions.

We deliver expert services in lift trucks, racking, conveyor systems, dock and door services, rentals, parts, and maintenance to ensure our customers' supply chains run efficiently with trusted support.

This role focuses on educating and training our technician teams as Technical Trainers. They provide both classroom and hands-on instruction to prepare technicians with the skills needed to meet customer expectations.

Our Technical Trainers play a vital role in upholding our high standards by acting as mentors and subject matter experts.

To be successful, Employment as a Technical Trainer requires completion of the Raymond Course Manager Training program, which equips candidates with the knowledge to facilitate Raymond courses effectively.

Job Description:

  • Conduct technician training in both classroom and on-the-job settings in compliance with Raymond/Toyota and OSHA standards.
  • Organize and manage course schedules, classroom resources, and student engagement to meet learning goals.
  • Complete administrative tasks promptly, such as booking travel, managing expenses, tracking attendance, and recording training outcomes.
  • Contribute to team projects, including course updates, new training development, and process improvements.
  • Conduct field quality assurance audits, ensuring that technicians adhere to established forklift maintenance and repair standards.
  • Provide in-the-field coaching and mentoring to technicians, offering real-time feedback and support to enhance their technical and customer service skills.
  • Collaborate with technicians on-site to reinforce adherence to company and OSHA safety protocols and best practices for equipment handling and maintenance.
  • Develop and implement continuous improvement plans based on assessment findings, collaborating with both technicians and management to drive quality outcomes.
  • Document and report assessments findings, providing recommendations for technician training or further skill development where needed.
  • Act as a resource and subject matter expert in the field, sharing expertise on troubleshooting, diagnostics, and problem-solving in real-world scenarios.

Benefits:

  • Employer Paid Basic Health, Dental, and Vision Coverage
  • Paid Training
  • Generous PTO and 10 Paid Company Holidays
  • Paid Parental Leave
  • Progressive Company Culture
  • Supportive Management with Career Growth Opportunities
  • And much more

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to work in a fast-paced environment under significant stress and meet high performance demands
  • Must be able to lift up to 10 pounds at times
  • Must be able to life, bend, twist, kneel, crouch, crawl continuously
  • Specific vision abilities required by this job include close vision, and ability to adjust focus.

We are dedicated to being an Equal Opportunity Employer, promoting and celebrating a diverse workforce without any discrimination.



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