Service Center Operations Specialist

1 week ago


Joliet, Illinois, United States FedEx Full time
Job Summary

We are seeking a highly skilled and detail-oriented Service Center Support PT to join our team at FedEx. As a key member of our operations team, you will be responsible for handling customer needs, processing freight documentation, and performing administrative and customer service duties.

Key Responsibilities
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Process freight documentation, including shipping and receiving paperwork
  • Perform administrative tasks, such as data entry and record-keeping
  • Provide exceptional customer service and support to internal and external customers
  • Collaborate with other team members to ensure seamless operations and customer satisfaction
Requirements
  • High school diploma or equivalent required
  • 1-2 years of experience in customer service, operations, or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and proficiency in Microsoft Office
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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