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Retail Cashier
2 months ago
At Byers Toyota, we are dedicated to ensuring that every client feels valued and appreciated. As a family-owned establishment since 1897, we recognize that satisfied employees lead to satisfied customers. We take pride in rewarding individuals who demonstrate a strong work ethic and maintain motivation. Each team member at Byers Toyota plays a vital role in our ongoing success. Our commitment is to consistently provide the exceptional service and value that our community has come to expect from us over the years.
Benefits
- Comprehensive Medical, Dental & Vision Coverage
- Flexible Spending Accounts
- Short & Long Term Disability Insurance
- Life Insurance Options
- 401K Plan with Company Matching
- Paid Vacation
- Paid Holidays
- Opportunities for Advancement
- Paid Training Programs
- Employee Vehicle Purchase Plans
- Family-Owned Environment
- Long-Term Job Stability
- Health and Wellness Initiatives
- Flexible Work Hours
- Discounts on Products and Services
Key Responsibilities
- Accurately calculate customer bills using the dealership's computer system.
- Process cash, checks, and credit card payments from customers, ensuring accurate recording on the repair order or counter ticket.
- Provide correct change and issue receipts to customers.
- Answer phone calls and direct customers to the appropriate departments, ensuring timely follow-up.
- Address customer complaints with professionalism and refer issues to the appropriate personnel for resolution.
- Operate the switchboard telephone system effectively.
- Communicate with callers in a friendly, professional manner, aiming to minimize hold times.
- Assist management with various clerical tasks as required.
- Maintain a friendly, professional, and courteous demeanor when interacting with customers and colleagues.
- Familiarize yourself with departmental structures and internal procedures to assist customers efficiently.
- Familiarity with Microsoft Office Suite is advantageous.
- Availability to work flexible hours, including evenings and weekends.
- Ability to convey customer interests, needs, and requests to management and sales staff.
- Professional appearance is essential.
- Must possess a clean driving record.