Electronics Repair Specialist
5 days ago
We are seeking a highly skilled and customer-focused Electronics Repair Specialist to join our team at uBreakiFix. As a key member of our store team, you will be responsible for diagnosing, troubleshooting, and repairing a wide range of electronic devices to ensure customer satisfaction.
Key Responsibilities- Diagnose and Repair Devices: Use your technical expertise to diagnose and repair electronic devices, including smartphones, tablets, laptops, and other household electronics.
- Provide Excellent Customer Service: Deliver exceptional customer service by explaining complex technical issues in a clear and concise manner, ensuring customers have a positive experience.
- Sell Insurance Programs: Promote and sell our Home+ insurance program to customers, helping them protect their devices and providing additional revenue streams for the store.
- Meet Sales Goals: Meet or exceed sales targets by upselling and cross-selling relevant services and products to customers.
- Manage Inventory and Store Appearance: Maintain accurate records of inventory, ensure the store is clean and organized, and maintain a positive and fun work environment.
- Customer Service Skills: Possess outstanding customer service skills, with the ability to communicate effectively with customers of all ages and backgrounds.
- Technical Skills: Demonstrate excellent technical skills, including problem-solving, analytical, and organizational abilities.
- Communication Skills: Possess strong written and oral communication skills, with the ability to explain complex technical issues in a clear and concise manner.
- Education and Certifications: Hold a high school diploma or equivalent, and possess a valid driver's license.
- Competitive Salary and Benefits: Enjoy a competitive salary, medical, dental, and vision benefits, 401K retirement plan, paid sick days, and paid vacation days.
- Opportunities for Advancement: Take advantage of opportunities for career growth and advancement within the company.
About uBreakiFix: uBreakiFix is a leading chain of electronic repair shops, with over 832 locations across the United States, Canada, and the Caribbean. We are committed to providing exceptional customer service and repairing a wide range of electronic devices to meet the needs of our customers.
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