Store Director

5 days ago

Bayonne, New Jersey, United States Walmart Full time

Job Summary:

As a Store Lead at Walmart, you will be responsible for directing and guiding members of management and hourly associates on proper customer service approaches and techniques. This includes modeling excellent customer service, ensuring customer needs are met, and addressing customer complaints and issues.

Key Responsibilities:

  • Direct and guide management and hourly associates on customer service approaches and techniques
  • Model excellent customer service and ensure customer needs are met
  • Address customer complaints and issues in a timely and professional manner
  • Collaborate with other store leaders to achieve business objectives
  • Develop and implement strategies to improve customer satisfaction and loyalty

Requirements:

  • Strong leadership and communication skills
  • Ability to model excellent customer service and lead by example
  • Experience in retail or customer-facing role
  • Ability to work in a fast-paced environment and adapt to changing priorities

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