Patient Care Coordinator/Case Manager

2 weeks ago


Santa Clara, California, United States Kaiser Permanente Full time
Job Summary:
We are seeking a skilled Patient Care Coordinator/Case Manager to join our team at Kaiser Permanente. As a key member of our healthcare team, you will be responsible for coordinating patient transitions and discharge planning. You will work closely with physicians, staff, and non-Kaiser providers to ensure seamless care transitions.

Key Responsibilities:
• Perform daily pre-admission, admission, and concurrent utilization reviews to determine appropriate levels of care and readiness for discharge.
• Develop and implement comprehensive discharge plans in conjunction with patients, families, physicians, and other healthcare providers.
• Collaborate with multidisciplinary teams to monitor the progression of discharge plans and facilitate discussions.
• Educate healthcare team members on utilization and care coordination best practices.
• Ensure continuity of care through effective communication and documentation.

Requirements:
• Minimum four (4) years of experience in hospital patient care delivery or completion of a Master's degree in case management.
• Graduate of an accredited school of nursing.
• Registered Nurse License (California) and Basic Life Support certification.
• Strong communication and customer service skills, problem-solving, critical thinking, and clinical judgment abilities.
• Knowledge of healthcare benefits and regulatory requirements.

Preferred Qualifications:
• Minimum two (2) years of experience in utilization review, case management, and discharge planning.
• Bachelor's degree in nursing or a healthcare-related field.
• Master's degree in case management.

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