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Guest Services Representative

2 months ago

Berwyn, Pennsylvania, United States Gulph Creek Hotels Full time
Guest Services Representative Role

About Us: Gulph Creek Hotels is seeking a dedicated Guest Services Representative to enhance our team. Our establishment operates around the clock, and we are looking for individuals who can adapt to various shifts.

Key Responsibilities:
  • Welcome and assist patrons at the reception area
  • Facilitate the check-in and check-out processes
  • Manage phone inquiries and booking requests
  • Deliver outstanding customer support
  • Oversee daily reception operations
  • Provide assistance in other hotel departments as required
Qualifications:
  • Prior experience in a reception role is advantageous
  • High school diploma or equivalent qualification
  • Bilingual abilities are a plus
  • Capability to lift items weighing up to 20 pounds
  • Exceptional customer service aptitude
  • Professional appearance and demeanor
  • Willingness to work flexible hours
Perks:
  • 401(k) retirement plan
  • Dental coverage
  • Employee support program
  • Flexible work schedule
  • Health insurance options
  • Paid time off benefits
  • Vision coverage

If you possess a collaborative spirit, attention to detail, and a positive outlook, we encourage you to consider this opportunity with us.